Effective Date: June 2025

Website: https://exceptionalit.training

1. Who We Are

Exceptional IT Training is a for-profit cloud education company offering in-person and live virtual bootcamps in AWS DevOps. Our website address is: https://exceptionalit.training

📄 Terms and Conditions

Course Retake Policy

While we do not offer refunds, we understand life happens. If you withdraw or cannot complete the course, you may be eligible to retake a future cohort — subject to space availability and the following terms:

• You will need to pay the difference between your originally paid tuition and the current full tuition at the time of your retake.
• Retake requests must be submitted in writing, and approval is at the discretion of the administration.
• Only one retake is allowed per student.

Tuition Policy

• Tuition is currently $4,999.99.
• Prices are subject to change at any time.
• No refunds are provided for any reason once the class begins.
• Flexible payment plans are available upon request.

Payment Security

All payments are processed via secure third-party processors (e.g., Stripe). We do not store any credit card details on our servers.

🔐 Privacy Policy

Comments

When visitors leave comments on the site, we collect the data shown in the form, plus the IP address and browser user agent to help detect spam.

An anonymized string (hash) created from your email may be sent to the Gravatar service. See their privacy policy. Approved comments may display your profile picture.

Media Uploads

If you upload images, avoid including embedded location data (EXIF GPS). Other visitors may extract this data from images on the site.

Cookies

If you comment on our site, you may opt-in to saving your name, email, and website in cookies for future convenience. These last for one year.

Temporary cookies may be set on login or when you edit content. These cookies do not store personal data and expire as noted in your browser settings.

Embedded Content

Some pages may include embedded content (e.g. videos, articles). Embedded content from third-party websites behaves as if you visited those sites directly and may track your behavior independently.

Who We Share Data With

If you request a password reset, your IP address may be included in the reset email. No other personal data is shared with third parties without your consent.

How Long We Retain Your Data

• Comments and their metadata are retained indefinitely.
• Registered users may see, edit, or delete their profile info anytime.
• Admins can see and manage user data.

Your Data Rights

You may request an exported file of your personal data or request its deletion at any time (not including data we are legally required to retain).

Where Your Data Is Sent

Comments and forms may be checked through an automated spam detection service.

If you have any questions regarding these terms or your data, please contact us at:

📧 info@exceptionalit.training